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Licensed Maid Agency Singapore: How to Check Before You Trust a Claim

Use MOM's EA Directory and registered-personnel checks before trusting licence, personnel, rating, or agency-status claims.

Quick answer

A licensed maid agency claim should point back to MOM

MOM says an employment agency needs a licence to operate in Singapore [mom-ea-hub].

For employers, the practical check is MOM's Employment Agencies and Personnel Search, where you can find agencies and personnel, check service quality and performance, and compare agencies [mom-ea-directory].

CheckUse this sourceWhat not to assume
Agency listingMOM Employment Agencies and Personnel Search [mom-ea-directory].Do not rely on a website, ad, flyer, message, or name card alone.
PersonnelMOM says the directory lists registered EA personnel, who are the people employers should deal with [mom-ask-jaya].Do not assume every person messaging you is registered personnel.
Performance contextMOM says the EA Directory can help check service quality and performance [mom-ea-directory].Do not treat ratings, volume, or retention as a guarantee of fit.
Agency typeMOM's EA licence pages explain licence types and that Comprehensive Licence (All) covers any type of workers [mom-licence-types].Do not infer the right licence type from marketing words alone.
Official sources

MOM is the authority for licensed EA checks

This guide uses MOM sources for employment-agency licensing context, EA Directory use, registered-personnel checks, performance signals, and agency-selection guidance.

Employment agency hub

MOM states that an employment agency needs a licence to operate in Singapore [mom-ea-hub].

EA Directory

MOM's service page says the directory can be used to find agencies and personnel, check service quality and performance, and shortlist or compare agencies [mom-ea-directory].

Ask Jaya agency guidance

MOM says employers should work with agencies listed on the EA Directory and deal with registered EA personnel [mom-ask-jaya].

Check order

Use this order before trusting a licensed-agency claim

The order matters because licence, personnel, and service-fit claims are different facts.

3

Check whether the agency appears in any avoid-list area such as revocation, suspension, or surveillance in the EA Directory [mom-ea-directory].

4

Check the individual staff member as registered EA personnel [mom-ask-jaya].

5

Ask the person to show the EA personnel registration card [mom-ask-jaya].

6

Only then compare service fit, screening, matching, support, and agreement clarity [mom-ask-jaya].

Terms

Licensed, listed, registered, and suitable are not the same

Keep each claim separate so a single good signal does not become a blanket promise.

TermPlain-language meaningBoundary
Licensed EAMOM's employment-agency hub states that an EA needs a licence to operate in Singapore [mom-ea-hub].A public guide should not assert live status for a named agency without a current directory check.
Listed in EA DirectoryThe agency can be found through MOM's search service [mom-ea-directory].A listing is the starting evidence, not a service guarantee.
Registered EA personnelMOM says employers should deal with registered EA personnel and may ask for registration cards [mom-ask-jaya].Do not assume every staff contact is registered.
Suitable agencyMOM's Ask Jaya guidance suggests checking performance indicators, screening, matching, post-placement support, and service agreement terms [mom-ask-jaya].Suitability depends on the employer's needs and the agency's actual process.
Before sharing

What to check before sending private details

Use this as a public-safe pre-contact screen.

Agency is not under revocation, suspension, or surveillance in the EA Directory [mom-ea-directory].

The person contacting you appears as registered EA personnel [mom-ask-jaya].

The person can show an EA personnel registration card [mom-ask-jaya].

The agency can explain screening, matching, post-placement support, and agreement terms [mom-ask-jaya].

You have not sent employer or helper private records as a first step.

Claim boundary

Do not convert marketing into proof

A website phrase such as licensed, trusted, recommended, top, or experienced is not the same as a current official-source check.

For a named agency, check the live MOM directory directly before relying on a current licence, personnel, rating, or status claim [mom-ea-directory].

No agency-specific licence-number claim without current evidence.

No current-status claim from old screenshots.

No personnel claim without a registered-personnel check.

No private files before the trust gate.

Guided pathways

Use the right agency guide for the decision

This page explains the licensed-agency idea. The verification guide gives a stricter step-by-step trust gate.

Employer questions

FAQ

Short answers, source-linked where needed.

What does licensed maid agency mean in Singapore?

For public employer checks, start from MOM's rule that an employment agency needs a licence to operate in Singapore, then verify the agency through MOM's EA Directory [mom-ea-hub][mom-ea-directory].

Where should I check whether an agency is licensed?

Use MOM's Employment Agencies and Personnel Search. MOM says this service helps users find agencies and personnel, check service quality and performance, and shortlist or compare agencies [mom-ea-directory].

Should I check the individual staff member too?

Yes. MOM's Ask Jaya guidance says the EA Directory lists the names and photos of registered EA personnel, and these are the people employers should deal with [mom-ask-jaya].

Is a listed agency automatically the best choice?

No. A directory listing is an official-source starting point. MOM's guidance also points employers to performance indicators, screening, matching, post-placement support, and service agreement terms [mom-ask-jaya].

Does this page claim Anson Mae Manpower is licensed?

No. This page intentionally does not state a live licence number, current licence status, named personnel, ranking, or rating for Anson Mae Manpower. Check the current MOM EA Directory directly before relying on agency-specific claims [mom-ea-directory].

Claim boundary

What this guide does not claim

Some claims need separate evidence and approval.

Official source links

Official source links

Last checked: 2026-06-16. Open the official source before relying on time-sensitive details.

Authority Official sources
Checked 2026-06-16
Link mode Direct source
Privacy boundary

Read first. Send documents later.

Use guides to understand the route. Keep private records for the right follow-up.

Connected guide layer

Main guide map

Move by decision point across hiring, insurance, agency discovery, verification, and renewal.

Open guide directory
Next action

Verify the agency before the conversation becomes private

Use MOM first. After your own checks, start with a simple route, timing, and reply-method question only.

Ask an employer route question