Eldercare helper guide

AIC Eldercare Helper Support in Singapore: What Families Should Know

Understand the AIC eldercare helper landscape, grants, levy concession, and official links before sharing private family or medical details.

Ask about eldercare helper support See helper support routes

Quick answer

The simple version

AIC has caregiving support for Singapore families, including an Eldercarer Migrant Domestic Worker (MDW) route, still commonly searched as FDW or maid, where participating employment agencies may provide helpers who receive eldercare training [aic-care-options][aic-ea-list].

Families should treat AIC and MOM as the official source for training, grants, participating agencies, levy concession, and eligibility details [aic-care-options][aic-ctg][aic-hcg][mom-levy-concession].

Area	Plain meaning	Official source
Eldercarer MDW scheme	A route for families considering a helper with eldercare training through participating employment agencies.	[aic-care-options][aic-ea-list]
Caregivers Training Grant	A training grant that may help pay for approved caregiver courses when the care recipient qualifies.	[aic-ctg]
Home Caregiving Grant	Monthly support for eligible care recipients who need help with daily activities.	[aic-hcg]
MDW levy concession	A lower MDW levy may apply for eligible households with a young child, elderly person, or person with disability.	[mom-levy-concession][aic-mdw-levy]

Official sources

AIC and MOM are the official sources

This guide is only an easy orientation page. AIC and MOM remain the source for current grant amounts, course rules, participating agencies, levy concession rules, and eligibility.

AIC care options

Use AIC's care options page to understand the Eldercarer MDW route and the basic training outline [aic-care-options].

AIC grants

Use AIC's CTG and HCG pages for grant eligibility, amounts, and application details [aic-ctg][aic-hcg].

MOM levy concession

Use MOM's levy concession page for the current levy framework and household conditions [mom-levy-concession].

What it is

What families usually mean by AIC eldercare helper support

Most families are trying to answer one practical question: can a helper support an elderly family member safely, and what official support may exist?

Care support at home

The helper may support daily routines such as companionship, mobility support, meals, hygiene reminders, and household care, depending on the actual helper's experience and the family's needs.

AIC-linked training

AIC describes eldercare training covering ageing, vital signs, daily care tasks, fall prevention, medication support, minor wounds, and communication [aic-care-options].

Not the same as nursing

Do not treat eldercare helper support as nursing care, medical advice, or a replacement for professional healthcare. Complex care needs should be checked with the right healthcare provider.

Support map

Main official support areas

These are separate topics. A family may need one, some, or none of them depending on the case.

Support	What it helps with	Useful first check
Eldercarer MDW route	Finding a helper through an AIC-listed participating employment agency and understanding the training route.	Check AIC's care options page and participating-EA PDF [aic-care-options][aic-ea-list].
Caregivers Training Grant	Approved caregiver training courses for eligible care recipients. A domestic helper can be a caregiver when she is the main caregiver and the care recipient qualifies.	Check CTG eligibility and approved-course details [aic-ctg].
Home Caregiving Grant	Monthly support for eligible care recipients who need help with at least 3 activities of daily living, subject to AIC's current financial criteria.	Check HCG eligibility and current amount on AIC [aic-hcg].
MDW levy concession	Lower monthly levy for qualifying households. MOM explains the young child, elderly person, and person-with-disability concession routes.	Check MOM's levy concession page and AIC's disability concession route [mom-levy-concession][aic-mdw-levy].
APS participating agencies	MOM's Advance Placement Scheme page identifies agencies and marks those participating in the Eldercarer MDW Scheme.	Check MOM APS page before relying on any agency list [mom-aps].

Family pathway

A calm way to think through the decision

Start from the care need, not the form. Scheme details come after the household need is clear.

Describe the elderly family member's daily support needs in simple terms: mobility, meals, hygiene, companionship, reminders, or supervision.

Decide whether the family needs a helper, home care service, professional nursing support, or a mix. Do not assume one helper can cover every care need.

Check whether AIC caregiving grants or MDW levy concession may be relevant [aic-ctg][aic-hcg][mom-levy-concession].

If looking for an AIC Eldercarer MDW route, check AIC's current participating employment agency list and MOM's APS page [aic-ea-list][mom-aps].

When speaking to Anson Mae Manpower, start with care need, timing, household routine, and preferred reply method only. Private records can wait.

First enquiry

What to say in the first message

A short first message is enough. It should help route the enquiry without exposing private documents.

The elderly person's general support need, described without medical files.

Whether the household is planning a new helper, transfer helper, direct hire, or is unsure.

Timing: urgent, this month, planning ahead, or renewal-linked.

Language, household routine, and care preferences if they matter.

Preferred reply method.

No NRIC, passport, medical reports, grant letters, bank records, or helper biodata in the first public message.

Claim boundary

Use careful wording around training and care

A helper's care ability must be checked case by case. Do not rely on a general label such as trained, caregiver, eldercare, or AIC without current source proof.

If a client wants an AIC-linked route, participating-agency status should be checked from the official AIC or MOM source before any expectation is set.

Say eldercare support only when the helper's source-backed experience supports it.

Say AIC Eldercarer MDW only when the route and participating-agency source support it.

Say caregiver training only when the actual course or training source is verified.

Avoid medical, nursing, eligibility, grant-approval, or outcome guarantees.

Guided pathways

Choose the right next route

Use the official pages for scheme details. Use Anson Mae Manpower for a careful first conversation about household fit and helper-route support.

Helper

Helper support route

Start here if you need help thinking through helper hiring, transfer, direct hire, or household-fit questions.

Employer

Employer enquiry route

Use this if you know the care need but are unsure which helper route fits.

Privacy

Privacy first

Review why medical, identity, grant, and helper records stay out of first public contact.

Contact

Ask a simple first question

Send care need, timing, and reply method only.

Employer questions

FAQ

Short answers, source-linked where needed.

Is this an official AIC page?

No. This is a plain-language orientation page by Anson Mae Manpower. Use AIC and MOM links for official details [aic-care-options][aic-ctg][aic-hcg][mom-levy-concession].

What is the Eldercarer MDW Scheme?

AIC describes an Eldercarer MDW route where families can employ helpers from participating employment agencies, with eldercare training before and after arrival [aic-care-options][aic-ea-list].

Can the Caregivers Training Grant be used for a domestic helper?

AIC says the caregiver can be the care recipient's family member or domestic helper, provided the person is the main caregiver and the care recipient meets CTG criteria [aic-ctg].

What is the Home Caregiving Grant?

AIC describes HCG as monthly financial assistance for eligible care recipients who need help with at least 3 activities of daily living, subject to citizenship, residence, and financial criteria [aic-hcg].

What is the MDW levy concession?

MOM describes a concessionary MDW levy for qualifying households, including eligible households with a young child, elderly person, or person with disability. AIC handles the disability recommendation route [mom-levy-concession][aic-mdw-levy].

Does every eldercare helper come through AIC?

No. Families may hire helpers through different routes. AIC-linked participating-agency status and training claims should be checked against official sources before relying on them [aic-ea-list][mom-aps].

Should I send medical reports or grant documents in the first enquiry?

No. Start with the care need and timing only. Sensitive identity, medical, grant, and helper records should wait for the correct private follow-up.

Can Anson Mae Manpower guarantee grant approval or levy concession approval?

No. Grants, levy concession, and official eligibility decisions belong to AIC, MOM, or the relevant official process. This page only helps families understand what to check.

Claim boundary

What this guide does not claim

Some claims need separate evidence and approval.

This page does not claim Anson Mae Manpower is an AIC participating employment agency.
This page does not provide medical, nursing, legal, grant-approval, levy-concession, or compliance advice.
Every AIC, MOM, training, grant, levy, agency-list, and eligibility detail should be checked on the official source before action.

Official source links

Last checked: 2026-06-16. Open the official source before relying on time-sensitive details.

Authority Official sources

Checked 2026-06-16

Link mode Direct source

AIC.sg [aic-care-options]

AIC: Knowing available care options

AIC care options, Eldercarer MDW route, training outline, and participating-employment-agency context.

Open AIC source Checked 2026-06-16. Source key: [aic-care-options].

AIC.sg [aic-ctg]

AIC: Caregivers Training Grant

Caregivers Training Grant eligibility, amount, caregiver role, and approved training route.

Open AIC source Checked 2026-06-16. Source key: [aic-ctg].

AIC.sg [aic-hcg]

AIC: Home Caregiving Grant

Home Caregiving Grant eligibility, amount, and eligible use orientation.

Open AIC source Checked 2026-06-16. Source key: [aic-hcg].

AIC.sg [aic-mdw-levy]

AIC: MDW Levy Concession for persons with disabilities

AIC route for disability-based MDW levy concession recommendation.

Open AIC source Checked 2026-06-16. Source key: [aic-mdw-levy].

AIC.sg [aic-ea-list]

AIC: Eldercarer FDW Scheme participating employment agencies list

Current public AIC PDF list for participating Eldercarer FDW Scheme employment agencies.

Open AIC source Checked 2026-06-16. Source key: [aic-ea-list].

MOM.gov.sg [mom-levy-concession]

MOM: MDW levy concession

MOM levy concession categories, concession amount, household conditions, and cap rules.

Open MOM source Checked 2026-06-16. Source key: [mom-levy-concession].

MOM.gov.sg [mom-aps]

MOM: Advance Placement Scheme

MOM APS context and agencies participating in the Eldercarer MDW Scheme.

Open MOM source Checked 2026-06-16. Source key: [mom-aps].

Privacy boundary

Read first. Send documents later.

Use guides to understand the route. Keep private records for the right follow-up.

No public document uploads.
No helper CV, passport, permit, medical, payment, salary, insurance, or identity files in first contact.

Connected guide layer

Main guide map

Move by decision point across hiring, insurance, agency discovery, verification, and renewal.

Open guide directory

01 Hiring Hire a maid

Choose the hiring path before paperwork gets heavy.

Open guide 02 Eldercare Eldercare helper

Understand the AIC eldercare support landscape before asking for help.

Current guide 03 Insurance Maid insurance

Understand insurance and bond basics before buying or renewing.

Open guide 04 Agency Maid agency

Verify first, then choose who to speak with.

Open guide 05 Verify Verify a maid agency

Check official records before trusting claims.

Open guide 06 Renewal Renew Work Permit

Check renewal readiness before the deadline pressure builds.

Open guide

Next action

Need help thinking through eldercare helper support?

Send a short note with the care need, timing, and best reply method. Keep medical, identity, grant, payment, and helper records for the right follow-up.

Start an eldercare helper enquiry