Verification gate

How to Verify a Maid Agency in Singapore Before You Share Your Details

Check MOM's official records before trusting commercial claims, messages, ratings, or a request for sensitive documents.

Verify before contact Agency shortlist guide

Quick answer

Start with MOM's official search

Start with MOM's Employment Agencies and Personnel Search, also called the EA Directory [mom-ea-directory].

Do not rely on a website, salesperson, forwarded message, or recommendation alone [mom-ask-jaya].

For Anson Mae Manpower's current licence status, check the live MOM EA Directory directly [mom-ea-directory].

Official sources

MOM official sources

MOM is the source to use for employment agency verification in Singapore. This page uses Anson Mae Manpower only for brand-safe contact and careful follow-up posture.

EA Directory

Official search service for employment agencies and personnel [mom-ea-directory].

Registered personnel

MOM says the directory lists registered EA personnel, and those are the people employers should deal with [mom-ask-jaya].

Customer ratings

Ratings appear in the EA Directory as stars on each FDW-placing agency profile once there are at least 3 reviews [mom-customer-ratings].

Official walkthrough

Use this order when checking any maid agency

This process separates official evidence from marketing. Verify the agency and the individual contact before sharing personal circumstances or documents.

Open MOM's Employment Agencies and Personnel Search [mom-ea-directory].

Search for the agency name and confirm that it appears before any commercial conversation [mom-ask-jaya].

Open the agency profile and review service-quality and performance information [mom-ea-directory].

Check whether the agency appears under revocation, suspension, or surveillance [mom-ea-directory].

Ask for the name of the staff member handling you and verify that person as registered EA personnel [mom-ask-jaya].

Ask the person to show an EA personnel registration card [mom-ask-jaya].

Evidence hierarchy

When claims conflict, trust the higher source first

Website copy, referrals, and forwarded messages are secondary until they match current MOM records.

Evidence type	How to treat it
MOM EA Directory listing	Primary verification source for whether an agency or personnel record can be found in MOM's official search service [mom-ea-directory].
MOM registered personnel details and registration card	Strong identity check for the individual communicating with you because MOM says the directory lists registered personnel and they should show registration cards [mom-ask-jaya].
MOM customer ratings shown in the EA Directory	Useful context, but not a substitute for verifying that the agency and personnel are properly listed [mom-customer-ratings].
Agency website, social page, ad, flyer, or message	Secondary only; treat it as unverified until it matches current MOM records [mom-ask-jaya][mom-ea-directory].
Friend referral or salesperson assurance	Helpful as a starting point, but not proof [mom-ask-jaya].

Verification checklist

Before you trust or contact a maid agency

Use these checks before sharing sensitive details.

The agency can be found in the MOM EA Directory [mom-ea-directory].

The person speaking to you can also be found as registered EA personnel in the directory [mom-ask-jaya].

The person is willing to show an EA personnel registration card [mom-ask-jaya].

The agency is not listed under revocation, suspension, or surveillance in the directory [mom-ea-directory].

For FDW-placing agencies, you have reviewed customer-rating context through MOM's directory system [mom-customer-ratings].

You understand that ratings are only one signal and not a guarantee [mom-ask-jaya].

You have not sent sensitive personal documents as a first step.

Red flags

Pause and verify again

Pause if the agency or staff member cannot be matched in MOM records, or if you are pushed to trust screenshots or chat messages [mom-ea-directory][mom-ask-jaya].

Treat MOM's scam-safety reminders as a reason to verify first [mom-ea-directory].

Agency not found in the EA Directory.

Staff member not found as registered EA personnel.

Refusal to show an EA personnel registration card.

Pressure to move forward before official checks are complete.

Requests for sensitive details before verification.

Guided pathways

Use this page as the trust gate

Move to agency-selection guidance only after basic checks are complete. Use Anson Mae Manpower only as a contact path after you are comfortable with your own verification steps.

Agency

Agency discovery guide

Choose and shortlist after verification.

Contact

Careful first contact

Use only after you are comfortable with official verification records.

Privacy

Keep sensitive documents for the private follow-up.

Employer questions

FAQ

Short answers, source-linked where needed.

How do I check a maid agency licence in Singapore?

Use the MOM Employment Agencies and Personnel Search and look for the agency in the official directory. MOM says this service is for searching employment agencies and personnel and checking service quality and performance [mom-ea-directory].

How do I know whether the person messaging me really represents the agency?

Check whether that person appears in MOM's directory as registered EA personnel and ask to see the registration card. MOM says the directory lists the names and photos of registered personnel and that they are required to show their cards [mom-ask-jaya].

Are customer ratings enough to decide?

No. MOM says ratings help prospective FDW employers check and compare service levels, but they are displayed as part of the EA Directory and only after a minimum of 3 reviews. Treat ratings as context, not as the first or only check [mom-customer-ratings].

What should I do if I cannot find the agency or the staff member in MOM's records?

Pause the conversation and verify again before sharing anything further. MOM's guidance says employers should work only with agencies listed in the EA Directory and deal with registered EA personnel [mom-ask-jaya].

Is Anson Mae Manpower a licensed maid agency?

Check the current MOM EA Directory directly. This page does not assert live licence status, a licence number, named personnel, or current ratings unless a current directory result is verified before publication [mom-ea-directory].

Does this page recommend one agency over another?

No. This page is a verification gate, not a ranking page. MOM's own tools and guidance are the source for directory checks, agency-selection guidance, and customer-rating context [mom-customer-ratings][mom-ea-directory][mom-ask-jaya].

Claim boundary

What this guide does not claim

Some claims need separate evidence and approval.

This article uses MOM as the authority for EA Directory checks, licence and registration verification, EA personnel verification, customer-rating context, and agency-selection guidance.
This article does not claim that Anson Mae Manpower is licensed, verified, approved, top, best, recommended, or preferred by MOM.
This article does not state an Anson Mae Manpower licence number, customer rating, named registered personnel, or live directory status.

Official source links

Last checked: 2026-05-29. Open the official source before relying on time-sensitive details.

Authority Official sources

Checked 2026-05-29

Link mode Direct source

MOM.gov.sg [mom-ea-directory]

MOM: Employment agencies and personnel search

Official search for employment agencies and personnel.

Open MOM source Checked 2026-05-29. Source key: [mom-ea-directory].

MOM.gov.sg [mom-ask-jaya]

MOM: What should I look out for when picking an Employment Agency?

MOM guidance on picking an employment agency and registered personnel checks.

Open MOM source Checked 2026-05-29. Source key: [mom-ask-jaya].

MOM.gov.sg [mom-customer-ratings]

MOM: Customer ratings for FDW-placing employment agencies

Customer-rating context shown through MOM directory systems.

Open MOM source Checked 2026-05-29. Source key: [mom-customer-ratings].

MOM.gov.sg [mom-ea-hub]

MOM: Employment agencies

Employment agency licensing context.

Open MOM source Checked 2026-05-29. Source key: [mom-ea-hub].

Route source [anson-contact]

Anson Mae Manpower: Contact

First contact after independent verification.

Open source Checked 2026-05-29. Source key: [anson-contact].

Privacy boundary

Read first. Send documents later.

Use guides to understand the route. Keep private records for the right follow-up.

No public document uploads.
No helper CV, passport, permit, medical, payment, salary, insurance, or identity files in first contact.

Connected guide layer

Main guide map

Move by decision point across hiring, insurance, agency discovery, verification, and renewal.

Open guide directory

01 Hiring Hire a maid

Choose the hiring path before paperwork gets heavy.

Open guide 02 Eldercare Eldercare helper

Understand the AIC eldercare support landscape before asking for help.

Open guide 03 Work Permit Work Permit

Understand the Work Permit path before application or paperwork begins.

Open guide 04 Insurance Maid insurance

Understand insurance and bond basics before buying or renewing.

Open guide 05 Bond Insurance + bond

Separate MI, PAI, and security bond before buying a package.

Open guide 06 Renewal insurance Renewal insurance

Check MI, PAI, bond, and package validity before renewal.

Open guide 07 Agency Maid agency

Verify first, then choose who to speak with.

Open guide 08 Agency Licensed agency

Use MOM records before trusting agency licence or personnel claims.

Open guide 09 Verify Verify a maid agency

Check official records before trusting claims.

Current guide 10 Renewal Renew Work Permit

Check renewal readiness before the deadline pressure builds.

Open guide

Next action

Verify first, then make contact

Before contacting any agency, verify the agency record and individual staff contact through MOM's EA Directory. After your own checks, use contact only for a simple first enquiry.

Contact after verification