What support can include
- Transfer-service scope orientation
- Direct versus EA-assisted pathway explanation
- Current-employer, new-employer, helper and EA role orientation
- Route-outs before any case-specific document review
Transfer helper support
This service page explains what agency assistance can orient after the household has identified transfer as the likely route. Use the transfer decision guide first if the situation may actually be placement, direct hire, first-time/EOP preparation or cancellation.
Start without sending identity documents
A good fit for
The working sequence
State whether the intended helper is already employed in Singapore and whether the household is exploring direct or EA-assisted transfer, without sending personal records.
Use current MOM guidance to separate the current employer's, new employer's, helper's and any accepting EA's role. Do not relabel those facts as a broad three-party legal-consent rule.
Only an approved protected handoff may identify case-specific documents and next actions. This public page does not activate one.
Route boundaries
Placement, direct hire, transfer, first-time preparation and agency verification answer different questions.
Transfer decision guide
Use the source-led route-choice guide before deciding which transfer pathway to explore.
General hiring triage
Use the general guide when the household has not yet identified the correct starting route.
Placement
Placement owns needs-led matching support; transfer does not absorb that job.
Direct hire
Use direct-hire orientation for an identified overseas or not-currently-employed-in-Singapore helper.
First-time employer
Keep the first-time employer and EOP prerequisite with its dedicated guide.
Cancellation boundary
Use the current employer-responsibilities owner for cancellation orientation. Detailed restoration remains P1-08.
Agency verification
EA participation in a transfer does not replace the separate MOM-directory verification job.
Related domestic-helper routes
Domestic helper placement
Placement helps a household that still needs matching review biodata, employment history and a respectful candidate-selection interview.
Direct-hire documentation
Direct hire fits a household that has already identified the intended helper and needs application and documentation orientation, not matching.
Start with a conversation
Share the situation and preferred timing. Keep names, identity numbers and documents for the appropriate private follow-up.