What support can include
- Role-first matching, record, reference and interview orientation
Domestic helper placement
Define the role first. Biodata, MOM history, a private reference and the interview are separate information, not proof of accuracy, suitability, availability or outcome.
Start without sending identity documents
A good fit for
The working sequence
List the tasks, routines, safe-work expectations, communication, rest and timing. Assess relevant experience, never nationality, race, religion, age, appearance or another stereotype.
Where an EA is involved, MOM says it must use the standard form to furnish the prospective employer with the FDW's full biodata. Ask how its statements were checked. A biodata document is not independent proof of accuracy, currency or suitability.
Biodata and MOM's employment record are different. MOM directs prospective employers to Singpass FDW eService, or an EA, using name or FIN, nationality or citizenship, and date of birth. Never paste them into a public message or form. History does not prove performance or retention. A past employer may volunteer as referee, but MOM says it does not access, verify or attach feedback to the record. Keep it private; a reference does not prove suitability.
A candidate-selection interview happens before hiring; it is a pre-hiring conversation between the prospective employer and intended helper. Cover the role, safe work, experience, communication, expectations and rest; invite the helper to ask questions. Answers clarify, not investigate or guarantee. Do not solicit diagnoses, pregnancy information, private family history, financial information or unrelated sensitive details. Do not confuse this with MOM's MDW Interview, a separate compulsory post-employment well-being process for first-time MDWs; lifecycle steps stay outside this page.
Route boundaries
Placement, direct hire, transfer, first-time preparation and agency verification answer different questions.
Routes
Use the hiring guide if the route is unclear.
Identified
For an identified helper.
In Singapore
For an intended helper already employed in Singapore.
First-time
Check the separate prerequisites.
Trust
Keep verification separate.
Related domestic-helper routes
Transfer helper support
Orient a direct or EA-assisted transfer without treating a public enquiry as consent, acceptance, eligibility, approval or a timing promise.
Direct-hire documentation
Direct hire fits a household that has already identified the intended helper and needs application and documentation orientation, not matching.
Start with a conversation
Share the situation and preferred timing. Keep names, identity numbers and documents for the appropriate private follow-up.