Hiring a domestic helper in Singapore: start with the route

Choose the right starting route

Use placement when matching is needed, direct hire when the helper is identified, and transfer when she is already employed in Singapore. These are starting choices, not three official MOM pass categories; MOM controls eligibility and outcomes.

• Describe the actual household and care needs.
• Keep identity documents out of public enquiries.

Define household care without crossing clinical or role boundaries

Start with a role brief, not a diagnosis or suitability claim. MOM says specialised care can exceed general eldercare skills and there is no separate caregiver pass category for MDWs. Candidate skills, willingness, availability, acceptance and fit require private review; this page publishes no candidate record and promises no placement outcome.

This is not medical advice or clinical assessment. Keep protected household details out of public enquiries. AIC information does not establish grant eligibility, subsidy, availability, approval or outcome. Household MDW caregiving is distinct from company care roles; this guide does not create a company-care route or claim placement authority.

Treat import as overseas context, not an official category

“Import” means an overseas placement or application context here, not a separate MOM Work Permit type. Use placement for matching and direct hire when the helper is known; source-country steps need current primary authority.

Check first-time employer status before the application

MOM states that first-time MDW employers must complete EOP before applying. Use the dedicated guide for timing; this hub does not determine eligibility or approval.

When agency-supported placement fits the hiring route

Agency placement can fit when matching or application support is needed. Set household criteria and written-term questions first; marketing does not prove licence status, fit or outcome, and MOM retains decision authority.

Keep agency verification separate from route choice

Use MOM's Employment Agencies and Personnel Search and the separate verification guide for live checks; websites and recommendations are not substitutes.