What the public website is for

The public pages explain services, help you choose a route and prepare a high-level first message. They are not a case-management portal, document vault or public candidate directory.

What not to send at first contact

Identity records

Passport, FIN, permit, NRIC or other identity numbers and images.

Sensitive records

Medical, insurance, financial or full residential information.

Third-party data

Candidate, helper, crew, employer or family details without a clear purpose and authority.

WhatsApp and email handoff

A website link can prepare text for WhatsApp or your email application. You remain in control of whether to send it. Once you continue to an external service, that service's own terms and privacy practices apply.

The displayed email and WhatsApp details are published identities only. Delivery, ownership, reachability and reply operation are not verified.

The prepared messages intentionally request situation and timing rather than identity details.

Optional website analytics

On eligible public pages, Google Analytics 4 remains fully blocked until you choose Allow analytics. Before that choice, the website creates no Google tag, data layer, analytics cookie or Google Analytics request. Choosing Use necessary only keeps it blocked. Your choice is stored only in this browser and expires after no more than 180 days.

When allowed, the website sends a privacy-limited page view and allowlisted contact-intent events. Page location is reduced to the site origin and path, and any referrer is reduced to its origin. Query strings, URL fragments, advertising click identifiers, campaign tags, selector answers, form data, lead references, identity or contact details, and prepared WhatsApp or email text are not sent.

The local website configuration requests privacy-limited analytics, but this AUTH-01 review did not access or re-verify the provider account's granular location, device-data or retention settings. Google documents that its default implementation may process broad device and browser characteristics, approximate location derived by Google from network information, and a pseudonymous first-party Analytics client identifier. The website does not attach a name, email address, telephone number or case reference to that identifier.

Google Analytics is never loaded on the FDW insurance renewal landing, its disclosures page, the domestic-helper insurance service page or the FDW insurance renewal guide. Advertising storage, advertising user data and advertising personalisation remain denied everywhere. Google signals, advertising personalisation signals and URL passthrough are disabled, and advertising data redaction remains enabled.

After consent, Google Analytics may set first-party cookies whose names begin with _ga. Provider-side retention is not verified by this local artifact; Google may retain data under its own service terms.

You can reopen Analytics choices from the footer. Switching to necessary-only storage blocks future website events, clears visible _ga cookies and saves the withdrawal in this browser. Contact options work regardless of the choice.

The separate FDW renewal selector creates a random lead reference in session storage for its prepared contact handoff. That route is excluded from Google Analytics, so the reference is not sent to Google. Its optional first-party attribution control remains disabled. Any future activation would require separate visible consent and retention review, with any approved record retained for no more than 180 days.

External official sources

Resource pages link to government and authority websites so current requirements can be checked. Following an external link takes you to a separate site with its own privacy terms.